Common Questions
Find answers to frequently asked questions about our products, services, and processes below. If you don’t see the information you need, please contact our team directly.
We provide a comprehensive 10-year guarantee on our windows and doors. This guarantee reflects our confidence in our craftsmanship and the durable materials we use. Our dedication to quality ensures peace of mind and protects the value of your investment for years to come.
Our standard delivery time for most products is 6-8 weeks from confirmation of order and receipt of deposit. More complex projects involving custom window designs or unique specifications may require 8-12 weeks.
These timeframes allow for precise manufacturing and quality control. We always provide clear timeline expectations at the quotation stage to help with project planning.
Yes, many of our products are designed to satisfy conservation requirements while offering significant improvements in functionality and energy efficiency. We have a proven track record of working with planning departments across London.
Our products preserve the authentic appearance of period properties while incorporating modern benefits like improved security, noise reduction, and superior insulation to reduce heating costs.
We provide both supply only and installation options to suit different project needs. Our experienced installers ensure the perfect fit and optimal performance of all our products.
For trade partners who prefer to handle their own installation, we provide comprehensive technical documentation and support. Both services maintain our high standards of customer satisfaction and attention to detail.
Our product range includes timber and aluminium windows and doors designed to meet diverse requirements. We manufacture casement windows, sash windows, French doors, entrance doors, bifold systems, sliding patio doors, and more. All products are available with double glazing or triple glazing options for improved energy performance.
We also offer specialised solutions for unique needs such as steel look designs and custom finishes to complement the decor of your home. From traditional styling to contemporary aesthetics, our range provides practical benefits including improved ventilation, natural light, and reduced energy bills.
We had to change all our windows and garden doors to replace the single glazed windows and doors we had. We live in a a very early Edwardian house and wanted to retain the original features, so we opted for wooden windows in Meranti. The result was fantastic! Peter is very profesional and a pleasure to work with. He also...
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Karolina
Very professional and on time, the product was exactly as per drawings. Thanks APC!
Peter Jones
This company has done THE most amazing work, in replacing my seventeen 33year old timber sash windows in a conservation area. Double glazed, matching existing in all respects. Impressed by the professionism of the owner as well as the guys installing the frames.
George Papadopoulos RIBA
We had to change all our windows and garden doors to replace the single glazed windows and doors we had. We live in a a very early Edwardian house and wanted to retain the original features, so we opted for wooden windows in Meranti. The result was fantastic! Peter is very profesional and a pleasure to work with. He also put forward some design suggestions, which worked really well. Would recommend 100%!!!
Karolina
Very professional and on time, the product was exactly as per drawings. Thanks APC!
Peter Jones
This company has done THE most amazing work, in replacing my seventeen 33year old timber sash windows in a conservation area. Double glazed, matching existing in all respects. Impressed by the professionism of the owner as well as the guys installing the frames.
George Papadopoulos RIBA
Windows. Doors. Aluminium. Joinery.
For expert advice on your next project, contact our team for a detailed consultation. We work with professionals and homeowners throughout London and the Southeast.